Voice Over IP Business Phone Systems

Voice over IP is a method of making and receiving phone calls over an internet connection using a Voice Over IP Phone. As opposed to the traditional methods of making phone calls witch use a telephone switchboard and landlines. However, with IP phone systems, you can easily transfer calls from phone to phone, cell phone, laptop, computer, and even send video with certain phones. There are many third-party applications, "most come standard" that will allow you to turn a VoIP phone system into a full-fledged business phone system, just like the big boys use.

How does it work?

Voice over IP converts data into digital packets of information. The system then sends these packets over the internet to be received by either the transferred phone destination, or picked up by a telephone network like at&t, and then routed to its final destination. 

To make voice over IP calls, you need a VoIP service provider to initiate and route those calls, internet access, or  SIP trunk provider. SIP TRUNK uses your existing telephones to make VoIP calls, but without all the added benefits of the new VoIP phones. More on SIP TRUNK phone systems here.

There are a variety of broadband internet service providers that offer VoIP services in Columbia South Carolina. Here at Weatherford Internet Consulting, we offer VoIP service from NTI-net. NTI-net is a leader in the industry and has been serving South Carolina small businesses for over 20 years. 

We can help.

Weatherford Internet Consulting will consult you on moving your small business communications to VoIP. Give us a call at 1-803-813-1310

What are the benefits of Voice over IP?

VoIP phone service adds features and functionality that can be costly to implement on a standard telephone system.

  • With VoIP, multiple phone calls can be transmitted over one broadband line.
  • Businesses can have many users with only one phone line. Each user will have his/her own extension and phone. 
  • Extra features such as caller ID and call forwarding are usually standard with VoIP service and are much easier to set up and manage.
  • Unified Communications features like conference calls, instant messaging, and video calls are all standard.
  • Used with a modern VoIP phone, users can take their phone with them wherever they go, answering from hotels and even abroad—all you need is a live internet connection.
  • In case you dont want to lug around a telephone in your suitcase, VoIP calls can be made over a laptop or even your cell phone, coming from your business number, made from the app on your cell phone.
  • A voice over IP solution can save your business hundreds of dollars. For example, making nationwide calls for free with no limit on usage. Boosting productivity with Auto Answering Technology, having users routed directly to the department they need to be directed to from the auto-attendant menu, and minimizing the amount of time a secretary spends answering the phone and routing calls. 
  • RounRobin is a feature that will continually keep the phone ringing in a network until it is answered, usually starting with the phone that has been idle for the most extended amount of time.
  • Have calls automatically routed to a mailbox, temp department, or special message during lunch hours holidays. "set this feature and forget it." 
  • It's much easier to keep up with employees during the COVID-19 pandemic with a VoIP phone system. Keep track of all the calls made and received by all users in the admin dashboard. Employees can make and receive calls from home as long as they have a stable internet connection. 
  • Fax machines are going away fast, but a lot of businesses still use them. Most VoIP service providers will offer a virtual fax feature as an added benefit, typically under $30.00 a month if needed. 
  • In 2020 a small business with five employees can expect to pay ....... to fully convert their business communications to Voice Over IP. A typical VoIP monthly bill for a small company of 5 in South Carolina will usually run around $174.75, not counting state and federal communication taxes, that will obviously vary by state. 

Disadvantages of VoIP

  • Power outages and Internet connectivity issues will result in a loss of service. 
  • Since VoIP is an internet connection and cyberattacks are increasing, using an untrusted network can open the door for eavesdropping and network attacks. Make sure your VoIP provider has all the necessary security features in place. 

If you would like some more information about VoIP phone service, give us a call and we would be happy to help.

CALL: 1-803-813-1310

 

The Top 6 Benefits of Moving to a VoIP Telephone System

 

If you are a business owner concerned about efficiency and cost-effective solutions for telecommunications, then Voice over Internet Protocol (VoIP) telephone systems and service are worth looking into in today's Internet-connected society. When making a call to a well know company, it seems like VoIP services are answering most, if not all, of the telephone systems these days.

 

In saying that, I want to take a moment to answer some of the questions, you may have about VoIP communication solutions.

 

The Top Benefits of a VOIP Telephone System for Business 

There are many benefits to switching to a VoIP telephone system, from reducing the cost to increasing productivity. 

 

Improve Time Management, Reduce Cost and Increase Productivity

  1. Lower Cost-Per-Call

Instead of using telephone lines, all calls are made over the internet and sent as packets of information. You can use your existing IP system in your business, or a direct line just for your phone system. The important thing is that there is a guaranteed, uninterrupted internet connection.

 

Long Distance Call

Usually, businesses that use VoIP can place domestic and long-distance calls for free. Assuming the phone number chosen for the company is in the United States, providers will allow all calls within the "lower 48" in the United States to be free of charge in most cases.

 

Mobile Service

If you are an on the go business owner who still spends a lot of time on the phone, VoIP services can change the way you take office-based phone calls.

 

With a traditional phone system, a line is assigned to a phone number, and even tho that call can be transferred to another phone, you are pretty much landlocked to the building at that point. Any changes that take place now become an endless task of remembering codes and keys to dial for transfers, holds, and call ques. 

All of this is eliminated With a VoIP phone system. There are no physical limitations to phone calls, and calls can be easily transferred to your mobile phone, and still continue to use "office extensions" as if you were right in the next room. All while continuing to maintain the privacy of your mobile phone number. Making calls with "office-based numbers" is just as easy with a VoIP phone app. A VoIP app will allow you to place calls from an office assigned number and transfer the call to your office with the push of a button. 

 

Standard Features

With VoIP phone systems, you can choose where and when phones ring and how. For instance, you might want to have a specific type of call forwarded to your office from the auto attendant. If you don't answer the call, it can be automatically re-routed to another user in the office or even out to your mobile device. To put it simply, calls never have to go unanswered again. A call can be re-routed until someone picks it up. 

Auto attendants can also be programmed to give a particular message during after hours, lunch hours, holidays, and special events. These messages can be set one time and forgotten, no more continually resetting the answering machine. 

Making the Right Decision for Your Business

Understandably shifts in how companies communicate can sound risky. Moving to a VoIP phone system can be confusing with all the different services and features that are available. 

It's always good to have a knowledgeable, reliable consultant on hand to help with major business decisions like switching to VoIP. Weatherford Internet Consulting can help you choose the right phone system for your specific business needs and help implement any changes in the most efficient way possible. As always, we look forward to serving you and your business needs and answering any questions you may have. 

Yealink T48G

The SIP-T48G Yealink is an Ultra-Elegant business phone. A large touch screen makes switching between applications swift, easy, and convenient.

  • Dual-port Gigabit Ethernet
  • 7" color touch screen with backlight
  • Supports Bluetooth headset  through USB Dongle
  • Up to 16 SIP accounts
  • Headset, EHS support
  • Yealink T48G Datasheet

What is Voice over IP?

Voice over IP is a method of making and receiving phone calls over an internet connection using a Voice Over

Read more

HOW MUCH DOES VOIP PHONE SERVICE COST IN SOUTH CAROLINA?

Columbia, Chapin, Orangeburg, Santee and surrounding areas can benefit from VoIP service for a fraction of what you would pay for multiple independent business lines.

CLOUD PBX |VOIP USERS| PRICE PER USER


  • 1-4 USERS - $34.95
  • 5-15 USERS - 29.95
  • 16-25 USERS - $21.95
  • 25+ USERS - $19.95

 

BUSINESS LINES|SIP TRUNKS


  • 1-4 USERS - $29.95
  • 5-15 USERS - 24.95
  • 16-25 USERS - $19.95
  • 25+ USERS - $17.95

 

VIRTUAL FAX


  • PORTAL/DESKTOP &
    EMAIL FAXING - $29.95
  • INCLUDE FAX MACHINE
    SUPPORT - 39.95

 

Yealink T42G

The SIP-T42G is a feature-rich entry-level sip phone for business.

  • Dual-port Gigabit Ethernet
    2.7" 192x64-pixel graphical LCD with backlight
    Up to 12 SIP accounts
    PoE support
    Headset, EHS support
    Integrated stand with 2 adjustable angles
    Wall mountable

  • Yealink T42G Datasheet

Yealink T46G

The SIP-T46G is Yealink latest revolutionary IP Phone for executive users and busy professionals.

  • Dual-port Gigabit Ethernet
  • 4.3" 480 x 272-pixel color display with backlight
  • Built-in a USB port, support
  • Bluetooth headset (Through USB Dongle)
  • Up to 16 SIP accounts
  • Yealink T46G Datasheet

CALL: 1-803-813-1310

If you would like some more information about VoIP phone service, give us a call and we would be happy to help.

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